Posts Categorized: Articles of Interest

WOW Customer Service

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Last week I shared some startling statistics on how poor customer service can crush all your entrepreneurial hopes, dreams and good intentions—quickly. It was also pointed out how customer service is a sales and marketing function, not a maintenance department. …

Wearable Tech

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Shipments of smart wearable bands – currently a relatively small sector in the technology industry – are set to grow by mammoth proportions this year, according to independent analyst Canalys. Its research shows that 1.6 million smart bands, such as …

Laptop or Tablet or Both with 2 OSs

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For those times when running one operating system just won’t cut it, Asus has gone and developed a new convertible laptop and tablet that runs — get this — both Android and Windows. You can simply switch between the two. …

Crowdfunding

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Launching a crowdfunding campaign will probably be some of the craziest days of your life. You’ll either blow it out of the water and drown in all the attention or you’ll struggle to push towards your funding goal. Both scenarios …

Basic Keys to a Successful Plan

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You have a powerful idea for the next big thing, but before you sell it to anyone, you have to get it all down on paper.  It’s time to make a business plan. How do you know if you’re headed …

The ROI of Employee Recognition

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Recognition PRO, with the help of Dr. Bob Nelson, industry guru and the New York Times Best Selling Author of 1001 Ways to Reward Employees, has put together The ROI of Employee Recognition. Justifying the time, effort, and expense of …

Boost Sales With 7 Steps

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When social media first hit the scene, I thought three things: this is a waste of time, I don’t have time for it and my customers are not here. I was wrong on all three counts. Social mediums are vital …

9 Twitter Tips & Tricks

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Do you want to be a rookie or a pro bowl veteran? The way you go about “tackling” your career is similar to being a rookie or a veteran. You can go through the day-to-day and remain average, or you …

Overused LinkedIn Buzzwords

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For the fourth year in a row, LinkedIn has released a list of the top 10 overused buzzwords in its members’ profiles. We’ve changed a lot in a year, apparently. While “creative” was the most prolific adjective for the past …

How to be Productive

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You know those people who get so much done it seems like they have 30 hours in every day while the rest of us mere mortals have a measly 24? You know, the ones who seem to get more accomplished …